Security Operation Centers (SOC) are created to protect organizations against cyberattacks. Every SOC is a combination of three key elements: technology, processes, and people, the latter being, maybe, the most important. Team with proper organizational structure, effectively monitoring and analyzing enterprise security procedures, turns a physical or virtual location created to collect, analyze, triage data into a real security operations center actively and effectively defending against security breaches. The organizational structure of a typical SOC team is essential for its operation so let us have a closer look at it and understand, why and what composition of the SOC team for hire might benefit cybersecurity operations.

Introduction to SOC Team Responsibilities

The responsibilities of SOC teams are about different stages and zones of security incident management. They are covered by Tier 1-3 SOC team members. They and other team members co-operate handling incidents (and performing other cybersecurity tasks). These activities usually include:

  • Investigation of potential incidents. SOC analysts deal with a large number of alerts, some of them pointing to real attacks and others being false. Potential incidents should be properly analyzed to differentiate true and false positives.
  • Prioritization of incidents. When the incident is qualified as true, then it should be triaged and assigned a certain priority level, based on potential risks for the enterprise and available incident response resources.
  • Incident response: advanced SOC analysts orchestrate the incident response process, which usually involves different processes, tools, and team members. This process should be prompt, standardized, and flexible, at the same time, to avoid delays or inefficiencies in the remediation of the incident.

Incident response is a key but not the only responsibility of the SOC team. There are other roles, also very important for the overall cybersecurity posture of the organization.

SOC teams are usually held responsible for keeping up with new emerging threats and attacks, and making sure cybersecurity systems installed would be able to detect them. This also includes vulnerability management, first of all, patching the hardware and software systems. When the time comes, the SOC team, especially the security architects, might also participate in the upgrade of the customer’s cybersecurity infrastructure, at all levels from identification of the need to the implementation of the relevant cybersecurity solution. And last, but not least, the SOC team, mainly its manager, should be ready to communicate with C-level executives to justify cybersecurity investment and show adequate return in terms of mitigated incidents and connected potential losses to finance and reputation. 

Shortage of Cybersecurity Personnel and Impact on SOC Teams

Key responsibilities of the SOC teams are important, however, often they would struggle with fulfilling them. One of the major reasons for underperforming is a problem with staffing critical positions and subsequent lack of resources, required for efficient management of false positives, keeping the effect of cybersecurity operations on business operations minimal, and insuring rapid attack response. Also, there is always a need to managed sophisticated and expensive solutions like SIEM, take care of vulnerability and patch management, perform other mandatory cybersecurity duties. All these tasks require a dedicated 24×7 team, which is long and expensive to build on your own. This issue appears to be even more critical given the shortage of cybersecurity experts all around the world. And it’s becoming more and more difficult to hire cybersecurity staff, especially, if you do not have sufficient financial resources.

Benefits of the SOC-as-a-Service for Your SOC Team

The good news is that there are other ways to get access to cybersecurity expertise. One of the best possible solutions to strengthen your SOC team would be a SOC-as-a-service model when you extend your team without hiring a single new person. Instead, you will benefit from a third-party team of SOC analysts acting like a trained extension of the existing team and devoted to the most burdensome tasks.

The overall price of the SOC-as-a-Service option for you would be much lower than hiring your own personnel. With an outsourced SOC team you do not have to carry the burden of costs connected with staffing, training, enterprise-class software solutions, etc. Also, you get a SOC team member or members with more varied experience, received in different cybersecurity environments of numerous customers.

SOC-as-a-Service by Trilight Security

Trilight Security delivers SOC-as-a-Service to small and medium businesses requiring 24x7x365 cybersecurity protection but lacking necessary financial resources. Our dedicated SOC team members and cybersecurity advisors provide all relevant services from round-the-clock security monitoring to incident investigation and from cybersecurity systems implementation and support to vulnerability management and penetration testing.

(5) Major SOC Team Roles and their Responsibilities

The majority of SOC teams resemble each other, yet, there will always be some differences, in small details and sometimes in essentials. However, let us assume that a typical SOC features typical roles and responsibilities. All of them are about major cybersecurity tasks: investigation of suspicious activities and maintenance of cybersecurity tools, SIEM in the first place.

Techtarget says that there are five key technical roles in a well-run SOC: incident responder, security investigator, advanced security analyst, SOC manager, and security engineer/architect. This is a generally accepted model, however, one should note that nearly identical roles might bear different names in different SOC environments, in particular, for the Tier 1 level.

  1. Tier 1. Security Analyst aka Incident Responder aka Security Operator
  2. Tier 2. Security Investigator
  3. Tier 3. Advanced Security Analyst aka Threat Hunter
  4. SOC manager
  5. Security Engineers/Architects

Alternative to SOC-as-a-Service

Should you have no functional SOC at the moment, or should augmenting you SOC team now be not enough in view of the cybersecurity challenges faced by your organization, Trilight Security will help you with fully functional MSS or MDR service (see the pricing). Whatever option you choose, connect with us via form below and we will offer you a solution best suiting your current and future needs.

Learn About Benefits We Bring


Managed Security Service Providers have already become a new reality for businesses of all sizes. Indeed, partnership with true MSSP brings you and your security team more than just a few serious benefits. DOWNLOAD our whitepaper and find out more.

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Trilight Security

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